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Case Studies

AI transformation in practice

How mid-market companies are using Xamun Intelligence and the Software Factory to close the gap between strategy and execution.

Recent Engagement

Every finished bottleneck, the estimate next to the delivery.

Vendors quote a timeline. We publish what actually happened — the traditional estimate next to what the Software Factory delivered, and what it turned out to take. This is the most recent entry; more are added as engagements close.

Philippines · FinTech · Xamun Turnkey Referral & commission-tracking, 500+ stores
Problem
Referral and commission tracking was fragmented across a 20+ subsidiary, 500+ store network — inconsistent payouts, no consolidated head-office visibility into which channels drove performing loans, heavy manual reconciliation overhead, and fraud risk, with no way to scale the process to new stores without rebuilding it each time.
Traditional estimate
~6–7 months to build
Delivered
2 weeks — roughly 93% faster
Projected value unlocked
~$300K in additional loan volume from just a 2% uplift in referral conversion, made possible by the new head-office visibility.
What it turned out to be
A referral-and-commission engine spanning the full 500+ store network, built with enterprise-level security protocols and integrated directly into the client's existing customer and KYC systems — standardising payouts and giving head office one consolidated view of channel performance, rather than a narrower single-subsidiary pilot.
How the scope got there
The client didn't hand over a finished spec. Xamun's solutions team consulted directly with their head office and subsidiary leads through a ~2-week Design Phase to define the real requirement — which is how a single-subsidiary pilot became a network-wide rollout before development even started.

Client: A Philippines-based non-bank lender (anonymised). Delivered under Xamun Turnkey.

Featured · HealthTech

mWell Cancer Care Portal

Metro Pacific Health Tech Corporation

The Philippines' first fully integrated digital health platform needed a cancer care management system. Cancer patients juggle complex medication schedules, symptom tracking, and vital sign monitoring across multiple providers. mWell needed this centralised into a single patient-facing platform that healthcare providers could also use to monitor treatment adherence.

Xamun delivered a comprehensive patient care application — medicine tracking with reminders, daily symptoms logging for clinical trend analysis, and vital signs monitoring that gives healthcare providers a holistic view of each patient's treatment journey.

None of this came from a spec handed over at the start. Xamun's solutions team worked closely with mWell's product and clinical stakeholders through a short Design Phase to co-create the requirements — refining exactly which patient and provider workflows mattered before a single screen was built, which is what let the Software Factory move as fast as it did once development began.

"Xamun DesignStudio has been a game changer for us. It enabled us to design products from 3 weeks to just a few hours. That includes mapping the process flows, writing user stories, test cases."

Kit Sumabat, Project Manager, mWell
In-depth Case Studies

Three engagements, start to delivery.

Three case studies drawn from Xamun's own engagement records, with the delivery timeline and the outcome measured against what a traditional build would have cost. Full write-ups are in preparation.

Dialysis treatment room with patient recliners and infusion stations
Philippines · HealthTech · 8 Weeks

86% faster delivery for a Philippine dialysis clinic chain

Manual scheduling, inventory and government claims unified into one system. 8 weeks vs. an estimated 56. 4× higher productivity. ~60% cost saving.

Full write-up in preparation
An invoice document being processed at an office desk
UK · FinTech · 3 Weeks

OCR costs cut 90% for a UK bookkeeping firm

AI-powered invoice and bank-data extraction replacing manual encoding. OCR cost down from ~$10K/month to ~$1K/month. ~3-month ROI.

Full write-up in preparation
A teacher working on a laptop in a classroom
Philippines · FinTech · 3 Weeks

A digital lending platform built in 3 weeks, not 39–78

Member app, loan processing and repayment portal for a lender serving public school teachers. 92–96% faster delivery. 92–97% cost saving.

Full write-up in preparation
Across Industries

Real solutions across industries

From healthcare operations to government infrastructure — Xamun builds production systems that solve specific business problems in regulated, complex environments.

HealthTech · USA

Care Giver Matching System

A healthcare organisation needed to match patients with appropriate caregivers across a growing network — factoring in qualifications, availability, location, and specific patient needs. Manual matching was becoming a bottleneck to growth.
Business value
  • Intelligent caregiver-patient matching at scale
  • Reduced time-to-placement for patients
  • Mobile-friendly platform for caregivers in the field
  • Scheduling and coordination across the care network
InsurTech · USA

Cyber Insurance Brokerage Platform

A legacy insurer in New York wanted to launch a cyber insurance brokerage platform — connecting businesses with specialist brokers, comparing policies across providers, and using data to profile individual cyber risk. Off-the-shelf solutions couldn't handle their unique workflows, and building ground-up was too risky and expensive.
Business value
  • End-to-end policy lifecycle: applications, endorsements, renewals, claims
  • AI-powered cyber risk profiling with tailored policy recommendations
  • Financial damage calculator for coverage limit decisions
  • Self-service portal for clients to manage policies, billing, and payments
Government / Public Sector · USA

Agentic VfM Evaluation for Public Infrastructure

Public sector infrastructure projects require rigorous Value for Money analysis to justify whether PPP, self-funded, or hybrid funding models deliver the best outcome. Manual feasibility studies were slow, inconsistent, and couldn't keep pace with project volume.
Business value
  • Agentic AI that evaluates PPP vs self-funded options
  • Consistent, auditable feasibility analysis
  • Automated VfM report generation for oversight bodies
  • Decision support for infrastructure investment at scale
E-Commerce / Distribution · Philippines

Daikin Philippines E-Commerce Platform

Daikin Philippines needed a multi-tenant e-commerce platform where each distribution partner could have their own branded microsite with online payments and virtual store tours — while Daikin maintained central control over products and pricing.
Business value
  • Multi-tenant architecture for partner network
  • Integrated online payments (Paydynamics)
  • Virtual store tours for immersive product experience
  • Central product and pricing management across all sites
Healthcare · Australia

AI-Powered Dental Clinic Platform

A dental clinic had no unified digital platform for patient onboarding, AI-assisted assessment, appointment management and treatment tracking — each step ran as a separate, disconnected process.
Business value
  • AI-assisted dental assessment with a patient-facing chatbot for booking and consent
  • Full patient and family account management, including parent-child permissions
  • Clinical notes, treatment planning and appointment scheduling in one view
  • Integrated payments, invoicing and AUS POST order tracking
Xamun's solutions team consulted closely with the clinic's front-desk and clinical staff to refine the actual workflow, rather than building against a requirements document handed over at the outset.
Hospitality · Philippines

Hotel Chain OJT Management System

A Philippine hotel chain had no digital system to manage its on-the-job training programmes — slot availability, student batching, training supervision and certification were all handled manually across every property.
Business value
  • Department shift capacity and OJT slot management in one system
  • Student batch booking with built-in payment verification
  • Daily attendance, progress logging and assessments tracked automatically
  • Certificates of completion issued directly from the platform
Delivery
  • 10 weeks vs. an estimated 120 weeks traditionally — ~92% faster
  • ~$40K delivered vs. an estimated $600K+ traditionally — ~93% cost saving
Xamun's solutions team spent a ~2-week Design Phase working directly with training supervisors across the chain's properties to co-create and lock in the requirement — a step that made the 10-week build both faster and a closer fit to how each property actually ran its OJT programme.
Logistics / Maritime · France

Crew Change Service Management Platform

A 32-year-old crewing agency had no digitised workflows for crew change management — manual data entry, embassy-dependent filing, and legacy systems caused delays and compliance risk for its maritime clients.
Business value
  • OCR-powered document automation for passports, visas and seaman's books
  • Role-based apps — a Driver App and a Back Office Web App
  • Legacy modernisation to a cloud-native architecture
  • Flight API and embassy portal integrations for crew scheduling
Delivery
  • 12 weeks vs. an estimated 39 weeks traditionally — ~70% faster
  • ~$150K delivered vs. an estimated $600K+ traditionally — ~75% cost saving
  • GDPR and French Data Protection Act compliant; built for thousands of simultaneous users
A 32-year track record meant deeply embedded manual processes. Xamun's solutions team worked alongside the agency's operations leads over a ~2-week Design Phase to define the requirement in detail — mapping embassy filing steps and crew scheduling logic by hand before development started, so the build matched how the agency actually worked rather than a generic crewing template.
The Engagement

What a case study engagement looks like

From intelligence to outcomes in four steps.

01

Discovery names the bottleneck

A short diagnostic finds the one operation capping growth, sizes the opportunity, and agrees the metric we'll both be measured against.

02

Build and launch

The Software Factory ships the system — typically live within weeks, instrumented to the metric from day one.

03

Tune and compound

We track the metric weekly and keep tuning — and as volume grows, we look downstream so the rest of the business absorbs the new capacity.

04

And we stay

The team remains inside the operation — in your numbers, on your agenda — as the next constraint becomes the next cycle.

Peer-Reviewed Methodology

Built on published research

Xamun's xDD (experience-Driven Development) methodology is published in the Journal of Information Technology Case and Application Research by Taylor & Francis. This isn't a marketing framework — it's a research-backed approach to specification-first software delivery.

Read the Publication

Discuss your transformation challenge

Every engagement starts with a Discovery that names the bottleneck and the metric. Book one and meet the people who'd be inside your operation.