AI-powered patient engagement
Portal adoption: 35% → Leaders: 75%+. Transform scheduling, portals, and patient communication with AI systems built in weeks.
Performance benchmarks
How does your patient care platform compare to industry leaders?
Sources: Industry benchmarks 2024. 77% of patients want to manage appointments online; 4.1M appointments self-scheduled on athenahealth network.
What global leaders are doing
Industry examples from publicly reported initiatives — not Xamun projects. Included to illustrate what AI transformation looks like in this sector.
Leading health systems are transforming patient engagement with AI-powered platforms.
- ✓ Urgent case detection: 97.7% accuracy
- ✓ Care pathway accuracy: 88.9%
- ✓ Booking rate: 53.68%
- ✓ Abandonment rate: only 2.94%
- ✓ Gen AI embedded end-to-end (not just chat)
- ✓ Aetna Care Paths: personalized guidance
- ✓ Call center volume reduced by 30%
- ✓ Single interface across pharmacy + insurance
- ✓ 1.2M outpatient digital visits (17% YoY growth)
- ✓ National interoperability integration
- ✓ Full view, download, transmit capabilities
- ✓ Portal accessible across all departments
The transformation opportunity
What changes when a mid-market provider deploys AI-powered patient engagement.
- ✗ Appointment wait: 35-45 days
- ✗ Phone-based scheduling: 85%+ of appointments
- ✗ No-show rate: 18-22%
- ✗ Portal adoption: 25-35% of eligible patients
- ✗ Abandonment rate: 8-12%
- ✗ Patient satisfaction (access): 45-55%
- ✗ Fragmented multi-system engagement
- ✓ Appointment wait: 15-20 days
- ✓ Self-service scheduling: 60-70% of appointments
- ✓ No-show rate: 12-15%
- ✓ Portal adoption: 65-75% of eligible patients
- ✓ Abandonment rate: <3%
- ✓ Patient satisfaction (access): 80-85%
- ✓ Single integrated app for all interactions
We build it, run it with your team — and you pay per patient interaction.
No upfront CAPEX — we invest the build ourselves. Once it’s live, you pay a small toll per patient visit or care interaction managed the system processes: a small fraction of the value each one creates. A slow month means a small invoice; if it doesn’t run, you don’t pay.
We’re not a vendor shipping software into your operation. For the operation we run, we’re part of your company — in your numbers every week, paid only as they move. Where patient interactions aren’t the honest measure, we price it as a fixed project instead; the accountability doesn’t change, only how you pay.
How Xamun delivers this
From diagnostic to deployed system in weeks — not months.
Xamun Intelligence benchmarks your portal adoption, scheduling efficiency, no-show rates, and patient satisfaction against leaders. Identifies where digital tools will have the highest impact.
Conversational AI navigation, intelligent self-scheduling, predictive no-show models, personalization engines, and multi-channel integration — scoped and built in weeks.
25-35% scheduling time reduction in 3 months. 30-40% portal adoption improvement in 6 months. 20-25% no-show reduction in 6 months. 15-20% satisfaction increase in 6 months.
See XI run a diagnostic on your patient care platform
Book a discovery call to see how your patient engagement benchmarks against AI-transformed leaders — and what Xamun can build for you in weeks. No upfront cost — you pay only when the system runs.