The integrated towage and pilotage operations platform — assisted bookings and order triaging, dispatch planning and resource allocation, live AIS/GPS execution tracking, crew rostering and tug maintenance — with tariff-rated Statements of Facts flowing straight into SAP S/4HANA. PPA compulsory-tug checks, MARINA certificate tracking and an immutable audit ledger are built in.
The integrated towage and pilotage operations platform — assisted bookings and order triaging, dispatch planning and resource allocation, live AIS/GPS execution tracking, crew rostering and tug maintenance — with tariff-rated Statements of Facts flowing straight into SAP S/4HANA. PPA compulsory-tug checks, MARINA certificate tracking and an immutable audit ledger are built in.
TugOS is built for pilotage teams in logistics. It is delivered under Outcome-as-a-Service: Xamun invests the build, deploys it on your infrastructure, and you pay per transaction the system processes.
A towage contract in the UAE sits under Federal Decree-Law No. (43) of 2023 Concerning the Maritime Law, which came into force in March 2024 and sets the limitation periods within which towage and collision claims must be brought. Port-facility access and vessel security run under the ISPS Code, Chapter XI-2 of SOLAS. In the Philippines the same operation is governed by Philippine Ports Authority compulsory-tug rules and MARINA certification. In every one of these regimes the question a claim turns on is the same: what exactly was done, when, by which vessel and crew, at which rate, and who confirmed it.
Scheduling software answers the first two. It knows a tug was booked and dispatched. It does not hold the tariff version in force on the day, the rate-card rule that priced standby or detention, the crew roster and certificate status at the time of the job, or a signed Statement of Facts that a court will accept as the record. Those live in email, in spreadsheets, and in people’s memories — which is where a time-barred claim goes to die.
TugOS makes the Statement of Facts the system of record: tariff-rated at booking against a versioned rate card, signed in the field, and posted to the ERP as the source of the invoice. Certificates, maintenance and bunkering are tracked against the same job, so the record a regulator or an insurer asks for already exists.
TugOS keeps every towage and pilotage job defensible under the law it is performed under. In the UAE, Federal Decree-Law No. (43) of 2023 Concerning the Maritime Law governs towage contracts and sets the limitation periods on towage and collision claims; a tariff-rated, signed Statement of Facts is the evidence that survives them. Port-facility security follows the ISPS Code under SOLAS Chapter XI-2. In the Philippines the same engine applies PPA compulsory-tug rules and MARINA certification. Invoices post to the ERP against the exact rate-card version stamped at booking, and the GraphIQ compliance layer keeps these rules current as they change.
Not a generic ERP with a jobs bolt-on. Every module is shaped around how harbour towage and pilotage really work.
Booking & assisted intake Customer self-service booking with an indicative tariff on the spot, plus AI-assisted email intake that turns a request into a draft order for your booking desk.
Advisory dispatch planning The allocation matrix reads the vessel and recommends tug count and minimum bollard pull — then filters the fleet to tugs that are available, suitable and in the right port.
Fleet scheduler (Gantt) Every tug and captain on a single timeline, with automatic conflict detection the moment a job overlaps a maintenance or bunkering window.
Live tracking & geofencing GPS tug positions fused with AIS ship targets on one operations map, with a geofence transit log that can auto-confirm a vessel arriving in port.
Captain & pilot field apps Mobile dispatch ticket, live execution clock and Statement of Facts for tug captains, plus a pilot coordinator — offline-capable, syncing when the signal returns.
Versioned tariff rate cards Rates tiered by boat type, gross-tonnage band and movement, with per-customer negotiated cards and port-specific compulsory-tug floors — every version stamped for audit.
SoF-driven billing → ERP Rate the signed Statement of Facts against the stamped rate-card version into a billing draft, approve in one click, and post it to your ERP — SAP S/4HANA out of the box — as a sales order.
Maintenance, bunkering & certs An owned-tug asset database with maintenance and bunkering windows, recurring service plans, and Certificate-of-Inspection and bollard-pull cert tracking so nothing sails expired.
Compliance & governance PPA compulsory-tug floors, MARINA certificate roster checks, affiliate subcontracting, role-based access for every workspace and an immutable audit ledger.
Real screens from the live demo you can open above. Your own deployment is a separate instance, branded and configured to your operation.
Stacked against the ways harbour towage operators run their business today.
| Capability | TugOS Purpose-built for towage | Paper, spreadsheets & radio | Generic ERP / SAP alone | Port / terminal suites | Bespoke build |
|---|---|---|---|---|---|
| Advisory dispatch & tug allocation | ● Built-in | ✕ Manual | ✕ Not towage-aware | ◑ Limited | ◑ Custom build |
| Fleet scheduler with conflict detection | ● Built-in | ✕ Whiteboard | ◑ Generic | ◑ Varies | ◑ Custom build |
| GPS + AIS live tracking & geofencing | ● Native | ✕ None | ✕ No | ◑ AIS only | ◑ Integration project |
| PPA compulsory-tug floors | ● Built-in | ✕ Manual | ✕ Not localized | ✕ Not localized | ◑ Custom build |
| MARINA certificate compliance | ● Built-in | ✕ Manual | ◑ Generic HR | ✕ No | ◑ Custom build |
| Captain / pilot field apps (offline) | ● Included | ✕ Radio & paper | ✕ Separate project | ◑ Varies | ✕ Separate project |
| Statement of Facts → rated invoice | ● Automatic | ✕ Re-keyed | ◑ Manual entry | ◑ Varies | ◑ Custom build |
| ERP posting — SAP S/4HANA out of the box (idempotent) | ● Built-in | ✕ Manual | ● Native (it is SAP) | ◑ Integration project | ◑ Custom build |
| Versioned, tiered tariff rate cards | ● Built-in | ✕ Spreadsheet | ◑ Custom pricing | ◑ Varies | ◑ Custom build |
| Maintenance, bunkering & cert tracking | ● Built-in | ✕ Manual | ◑ EAM module | ◑ Varies | ◑ Custom build |
| Affiliate subcontracting & inter-company settlement | ● Built-in | ✕ Manual | ◑ Custom | ✕ No | ◑ Custom build |
| Time to go live | ● Weeks | ● Immediate* | ✕ 12–24 months | ◑ Months | ✕ Many months |
| Source code ownership & white-label | ● You own & rebrand it | ◑ Files only | ✕ Vendor-locked | ✕ Vendor's product | ● If you funded it |
| Hosting & data residency control | ● Your infra, any region | ◑ Your device | ◑ Vendor-defined | ✕ Vendor cloud only | ● Your choice |
| Commercial model | ● One-time perpetual licence | ◑ Cheap, then costly | ✕ Licence + integrator | ✕ Recurring SaaS | ✕ Big upfront + upkeep |
Under Outcome-as-a-Service, with no upfront CAPEX. What you open above is a demo instance; what you buy is your own separate deployment — on your infrastructure, under your brand, source-available, and configured to how your operation actually works. Xamun invests the build, and you pay a per-transaction fee on what the system processes. A slow month is a small invoice; if it does not run, you do not pay.
Bring us one workflow and we will show you TugOS running it.
