Marine Services · GCC Towage & Pilotage

MarshaOS — Every AED on the invoice traces to a rule.

Marine-services operations for the Gulf — towage booking and order triaging, dispatch planning and live tracking, captain and pilot field apps, and a deterministic rules-pack billing engine where every invoice line seals to a signed, versioned, effective-dated tariff rule. AED with 5% UAE VAT, Hijri and Fri–Sat calendars, full Arabic RTL, CO₂e emissions and HSE, and idempotent SAP S/4HANA posting are built in.

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What is MarshaOS?

Marine-services operations for the Gulf — towage booking and order triaging, dispatch planning and live tracking, captain and pilot field apps, and a deterministic rules-pack billing engine where every invoice line seals to a signed, versioned, effective-dated tariff rule. AED with 5% UAE VAT, Hijri and Fri–Sat calendars, full Arabic RTL, CO₂e emissions and HSE, and idempotent SAP S/4HANA posting are built in.

Who is MarshaOS for?

MarshaOS is built for gcc towage & pilotage teams in logistics. It is delivered under Outcome-as-a-Service: Xamun invests the build, deploys it on your infrastructure, and you pay per transaction the system processes.

What regulation does MarshaOS handle?

MarshaOS carries the following regulatory and compliance surface, enforced in the workflow rather than documented beside it. The GraphIQ compliance layer keeps these rules current as they change.

How GraphIQ keeps this current →

What can MarshaOS do?

Not a generic ERP with a jobs bolt-on. Every module is shaped around how towage, pilotage and harbour services really run in the GCC.

Jurisdiction rules-pack engine

Jurisdiction rules-pack engine Tariffs, surcharges, minimums, triggers, calendars and VAT live in versioned, checksummed, effective-dated rule bundles. Dubai ships active; a new port is a new pack, not a new codebase.

Charge triggers & GCC calendars

Charge triggers & GCC calendars No-shows, late cancellations, standby and detention priced automatically — with night, Fri–Sat weekend and Hijri holiday surcharges driven by the pack's own calendars.

SoF-driven billing → ERP

SoF-driven billing → ERP The signed Statement of Facts is priced against the exact pack version stamped at booking, approved in one click, and posted to your ERP — SAP S/4HANA out of the box, idempotent and audit-ready.

Agent credit control

Agent credit control A finance desk that watches every shipping agent's exposure — limits, aging and holds — so commercial risk is managed before the next booking, not after the write-off.

Advisory dispatch & fleet Gantt

Advisory dispatch & fleet Gantt The allocation matrix recommends the right tugs per movement, and the scheduler lays every tug and captain on a timeline with automatic job ↔ maintenance conflict highlights.

Execution map & geofencing

Execution map & geofencing The live fleet across the UAE's ports on one operations map, with geofenced arrival confirmation and a per-port ops wallboard for the control room.

Captain, pilot & customer apps

Captain, pilot & customer apps Mobile dispatch ticket and execution clock for captains, assignment coordination for pilots, and self-service booking with an indicative tariff for shipping agents — in English or Arabic.

Forecasting, berth/JIT & PCS

Forecasting, berth/JIT & PCS A probabilistic mind projects demand and aligns tugs to just-in-time berth windows, with port-community-system connectors — all clearly labelled advisory, never touching a price.

Emissions, HSE & governance

Emissions, HSE & governance CO₂e per job with verified/advisory data tiers, HSE incidents tracked to closure, crew certificates enforced at assignment, capability-based RBAC and an immutable audit ledger.

What does MarshaOS look like?

Real screens from the live demo you can open above. Your own deployment is a separate instance, branded and configured to your operation.

MarshaOS operations dashboard — open exceptions, bookings to plan, on-time performance, fleet utilisation by tug and confirmed bookings across Jebel Ali, Port Rashid and Ajman
MarshaOS operations dashboard — open exceptions, bookings to plan, on-time performance, fleet utilisation by tug and confirmed bookings across Jebel Ali, Port Rashid and Ajman
MarshaOS dispatch planning and allocation — confirmed bookings queue with plan-and-dispatch resources and broadcast-to-affiliates actions
MarshaOS dispatch planning and allocation — confirmed bookings queue with plan-and-dispatch resources and broadcast-to-affiliates actions
MarshaOS Jurisdiction Rules-Pack Manager — versioned, signed, effective-dated tariff bundles with checksums, so every dirham on a bill traces to a readable rule
MarshaOS Jurisdiction Rules-Pack Manager — versioned, signed, effective-dated tariff bundles with checksums, so every dirham on a bill traces to a readable rule
MarshaOS dashboard in full Arabic RTL with Hijri date — the same live operations view, fully mirrored
MarshaOS dashboard in full Arabic RTL with Hijri date — the same live operations view, fully mirrored

The winning balance of cost and capability

Stacked against the ways Gulf marine-service operators run their business today.

CapabilityMarshaOS Purpose-built for GCC marine opsPaper, spreadsheets & radioGeneric ERP / SAP alonePort / terminal suitesBespoke build
Rules-pack billing — every line traced to a versioned rule●   Built-in✕   Tariff book in a head◑   Custom pricing project✕   No◑   Custom build
Charge triggers — no-show, cancellation, standby, detention●   Automatic✕   Usually forgotten◑   Manual entry◑   Varies◑   Custom build
AED + 5% VAT, Fri–Sat weekend & Hijri holiday calendars●   Native✕   Manual◑   Configurable, months✕   Not localized◑   Custom build
Arabic interface with full RTL & Hijri dates●   Every page & form✕   N/A◑   Partial◑   Varies◑   Custom build
Advisory dispatch & tug allocation●   Built-in✕   Manual✕   Not towage-aware◑   Limited◑   Custom build
Fleet Gantt with job ↔ maintenance conflict detection●   Built-in✕   Whiteboard◑   Generic◑   Varies◑   Custom build
Live execution map & geofenced arrivals●   Native✕   None✕   No◑   AIS only◑   Integration project
Captain / pilot / customer field apps●   Included✕   Radio & paper✕   Separate project◑   Varies✕   Separate project
Statement of Facts → rated invoice●   Automatic✕   Re-keyed◑   Manual entry◑   Varies◑   Custom build
ERP posting — SAP S/4HANA out of the box (idempotent)●   Built-in✕   Manual●   Native (it is SAP)◑   Integration project◑   Custom build
Agent credit control — limits, aging, holds●   Built-in✕   Discovered too late◑   FI module config✕   No◑   Custom build
CO₂e emissions with verified / advisory data tiers●   Built-in✕   None◑   Separate ESG suite◑   Varies◑   Custom build
HSE incidents & crew certificate enforcement●   Built-in✕   Manual◑   Generic HR/EHS✕   No◑   Custom build
Time to go live●   Weeks●   Immediate*✕   12–24 months◑   Months✕   Many months
Source code ownership & white-label●   You own & rebrand it◑   Files only✕   Vendor-locked✕   Vendor's product●   If you funded it
Hosting & data residency control●   Your infra, any region◑   Your device◑   Vendor-defined✕   Vendor cloud only●   Your choice
Commercial model●   One-time perpetual licence◑   Cheap, then costly✕   Licence + integrator✕   Recurring SaaS✕   Big upfront + upkeep

How do you buy MarshaOS?

Under Outcome-as-a-Service, with no upfront CAPEX. What you open above is a demo instance; what you buy is your own separate deployment — on your infrastructure, under your brand, source-available, and configured to how your operation actually works. Xamun invests the build, and you pay a per-transaction fee on what the system processes. A slow month is a small invoice; if it does not run, you do not pay.

How pricing works Outcome-as-a-Service

Where MarshaOS fits

Logistics → All Xamun OS Series products →

See MarshaOS on your own numbers

Bring us one workflow and we will show you MarshaOS running it.

Book a Discovery Open the demo